c_20127.nls Options

[johnlong]

hello,

my computer turned on to a screen with the following options: safe mode, safe w/ net, safe w/ comm, last good, and start normally.

none of the options work, they will turn on to the windows loading splash screen and then reboot back to the screen with options again. i think it may be a virus.

so i did the xp restore process (btw, my computer is a HP with xp home) by doing the F10 thing. now i past that blue menu and reached a point where it is the windows xp loading splash screen. there is no loading bar but instead it says "please wait..."

it was on that screen for a very long time and now a window popped up and says "the file c_20127.nls on windows xp home edition cd rom is needed, type the file path where it is located and click ok."

what do i do now? i hope this thing i'm doing is correct because i don't want to lose any of the files the comp already had.

another option is i don't have an xp home installation cd, but a buddy of mine gave me a xp pro install cd. i'm not sure if that could be any help.

thanks in advance!

[johnlong]

sorry for double post...

but i wish i found this info earlier..
http://support.microsoft.com/kb/329450

which lead me to download this:
http://h10025.www1.hp.com/ewfrf/wc/generic...eitem=pv-9155-1

i installed the patch on a floppy. the messed up computer is currently on the windows loading splash screen saying "please wait..." and is taking awfully long. my question is if i should somehow cancel the current recovery and try to install the patch before recovering or try to wait another hour to see if it leaves this screen? thanks.

[7mark]

Try safemode, if you get in then do a system restore.

sorry for double post...

but i wish i found this info earlier..
http://support.microsoft.com/kb/329450

which lead me to download this:
http://h10025.www1.hp.com/ewfrf/wc/generic...eitem=pv-9155-1

i installed the patch on a floppy. the messed up computer is currently on the windows loading splash screen saying "please wait..." and is taking awfully long. my question is if i should somehow cancel the current recovery and try to install the patch before recovering or try to wait another hour to see if it leaves this screen? thanks.