No audio output device is installed error... Options

[tones_ie]

Hi guys,

have an emachine t5274 that has no sound...tried reinstalling the drivers from the recovery console but still no good....the sound icon in the taskbar says the following when moused over or when the pc starts up "No audio output device is installed"

Appreciate any help anyone can give me to try fix this error....

tones

[Hanfonius]

Hi guys,

have an emachine t5274 that has no sound...tried reinstalling the drivers from the recovery console but still no good....the sound icon in the taskbar says the following when moused over or when the pc starts up "No audio output device is installed"

Appreciate any help anyone can give me to try fix this error....

tones

Hi, Tones;

Although I'm not familiar with this particular PC, I checked it out via http://reviews.cnet.com/desktops/emachines...?tag=mncol;rnav

I note that you have onboard video and audio, and unless you have put in an additional audio card, then you shouldn't have any problems with drivers.

So... questions:

(1) Have you attempted to put in a separate audio board?

(2) How did this problem start up - were you doing a rebuild?

Off the top of my head, I think the answer to your problems may well be on your motherboard support CD.
... If you weren't supplied with a separate motherboard CD, you can download the drivers.

Please keep us in touch - we will help all we can.


Good luck.

[tones_ie]

Hi, Tones;

Although I'm not familiar with this particular PC, I checked it out via http://reviews.cnet.com/desktops/emachines...?tag=mncol;rnav

I note that you have onboard video and audio, and unless you have put in an additional audio card, then you shouldn't have any problems with drivers.

So... questions:

(1) Have you attempted to put in a separate audio board?

(2) How did this problem start up - were you doing a rebuild?

Off the top of my head, I think the answer to your problems may well be on your motherboard support CD.
... If you weren't supplied with a separate motherboard CD, you can download the drivers.

Please keep us in touch - we will help all we can.


Good luck.

Hi Hanfonius

thanks for the reply....its a friends pc...and she said it had sound when she got it from the store...but cant remember whn it stopped.....she did say she kept getting a popup message that a audio jack has been unplugged....and that shortly after it stopped having sound and gave the new error message that i menationed above....

I tried eveything i could think of....and decdied to see if a factory reset would fix it...i launced the factory restore via emachine recovery console...and it went through the motions...but same thing...speaker icon has a red x and says no audio device is installed.

I then relaunched the E recovery console...and installed teh device driver for the sound devices...it shows as Realtek HD Audio Driver - Vista 32 R166 ver 6.0.1.5404 when it goes through the motions of installing it says it installed just fine...yet still same prob...

so next i went into device manager and uninstalled the sound device...thinking at next boot up it would get picked up and ask for drivers to be installed...it didnt...and now i have no sound icon in the device manager !!

*sigh wat a mess

[tones_ie]

Quick update....

used the install new hardware wizard...went to the realtek audio and installed that.....says installed ok BUT may not wirk properly...

"the device cannot start" code 10

i know have an icon in device manager...with a yellow exclamation mark....when i try update drivers for it im told i already have the best drivers for it installed...ver 6.0.1.5404

[Hanfonius]

Quick update....

used the install new hardware wizard...went to the realtek audio and installed that.....says installed ok BUT may not wirk properly...

"the device cannot start" code 10

i know have an icon in device manager...with a yellow exclamation mark....when i try update drivers for it im told i already have the best drivers for it installed...ver 6.0.1.5404

OK, I admit it, I'm stumped.

However, our resident genius, going by the name of 7mark, will almost certainly be able to provide you with an answer.

Please be warned - he is of a very nervous disposition and very, very shy.
... He is the west coast distributor in humility, and has a Phd in modesty.

Calling 7mark, calling 7mark........

[tones_ie]

OK, I admit it, I'm stumped.

However, our resident genius, going by the name of 7mark, will almost certainly be able to provide you with an answer.

Please be warned - he is of a very nervous disposition and very, very shy.
... He is the west coast distributor in humility, and has a Phd in modesty.

Calling 7mark, calling 7mark........

Has me stumped too...dont make sense at all...hopefully 7mark will be able to shed some light on it...(fingers crossed) I really appreciate u trying ot help..thank u.

[bumscratcher]

Hi try microsoft help & support, i had simialar problems with my dvd drivers, it was microsoft update which screwed it up, i just checked various forums seems a common problem with realtek audio code10, you should be able to get a patch to sort it out.

[tones_ie]

Hi try microsoft help & support, i had simialar problems with my dvd drivers, it was microsoft update which screwed it up, i just checked various forums seems a common problem with realtek audio code10, you should be able to get a patch to sort it out.

Hi bumscratcher,

thanks for teh reply....but cant see how it can be a msoft update as the pc was reset to factory default, as a last resort..and hasnt been allowed to connect to internet since...so in theory it show be as it left the store...but still the audio dont work.

[7mark]

Hi bumscratcher,

thanks for teh reply....but cant see how it can be a msoft update as the pc was reset to factory default, as a last resort..and hasnt been allowed to connect to internet since...so in theory it show be as it left the store...but still the audio dont work.

the recovery of your system is not what you buy in the shop, in theory it should be, but unfortunately its not, the entire lot is taken from a hard drive image which is blasted onto the hard drive back at the factory, Windows is never actually installed, just copied the sound maybe missing due to the audio driver being installed too early in the recovery process, no matter, running windows update usually sorts this out, if not download the latest driver, uninstall everything to do with the audio and run the updated driver file. Latest driver can be found here:

http://support.gateway.com/support/drivers...;site=emachines

[tones_ie]

the recovery of your system is not what you buy in the shop, in theory it should be, but unfortunately its not, the entire lot is taken from a hard drive image which is blasted onto the hard drive back at the factory, Windows is never actually installed, just copied the sound maybe missing due to the audio driver being installed too early in the recovery process, no matter, running windows update usually sorts this out, if not download the latest driver, uninstall everything to do with the audio and run the updated driver file. Latest driver can be found here:

http://support.gateway.com/support/drivers...;site=emachines

Hi 7mark..... that was the driver i tried a few times...it installs just fine..but has no effect of the problem....

thanks though

[7mark]

try this

Removal

1. From the Start menu, click Control Panel.

2. In Control Panel, click Uninstall a Program.

3. In the Programs and Features window, select the Realtek HD Audio Driver, and then click Uninstall/Change.

4. In the User Account Control dialog box, click Continue.

5. Follow all onscreen instructions to complete the removal.

Installation

After you have downloaded and double-clicked the file D20192-001-002.exe, files self-extract and copy into the C:\Cabs\D20192-001-002 folder on the hard drive.

1. From the Start menu, in the Start Search field, type: C:\Cabs\D20192-001-002\Setup.exe, and then press ENTER.

2. In the User Account Control dialog box, click Allow.

3. Follow all onscreen instructions to complete the installation.

[graciolly]

I found the problem. There was a setting within the administrators template that did not allow it to be installed under gpedit.msc

[7mark]

don't rem what setting it was ? it may help others